Service terms
Last updated: 10 October 2026
Service
Zovrio provides software and managed configuration for WhatsApp customer conversations, lead capture, automation, AI assistance and related workflows.
Acceptable use
Customers must use the service lawfully, follow Meta and WhatsApp rules, obtain required customer consent and avoid spam, deception or prohibited content.
AI output
AI-generated replies can be imperfect. Customers should keep their knowledge base accurate, define handoff rules and review business-critical information.
Third-party services
Availability may depend on Meta, hosting, database and AI providers. Provider fees or limits may apply separately where stated.
Commercial terms
Setup, subscription, usage limits, custom integration scope and cancellation terms should be confirmed in the customer order or proposal.
Subscription, payment and cancellation
Monthly: AED 790. Annual: AED 7,584 paid upfront, saving 20%. One-time setup: AED 490. First monthly payment: AED 1,280; first annual payment: AED 8,074, before applicable taxes, if any.
Monthly cancellation
Notify support@zovrio.ae before your renewal date if you do not wish to renew. Cancellation takes effect at the end of the paid monthly period.
Annual cancellation and refund
The refund is the unused portion of the AED 7,584 annual subscription, calculated pro rata for the remaining paid period, less actual payment processing fees and AED 790 for one additional month. The refund cannot be negative. Contact support for an itemized calculation.
One-time setup
AED 490 is added to the first payment of either plan, is not charged again on renewal and is non-refundable, subject to mandatory rights under applicable law.
Payments and renewal
Online payment and automatic renewal are not active yet. Once enabled, checkout will show the billing period, full amount, applicable taxes and any agreed additional charges before you authorize payment and recurring billing.
ZOVRIO AI technologies · support@zovrio.ae · +971 50 261 1021
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